To simplify technology for everyone by providing clear, easy-to-follow guidance for printer setup and troubleshooting. We believe technology should work for you, not the other way around.

• ✓ Clarity: Technical concepts explained in plain language
• ✓ Accessibility: Help available to everyone, regardless of technical skill
• ✓ Reliability: Solutions you can count on to work
• ✓ Innovation: Constantly improving our methods
• ✓ Integrity: Honest advice you can trust

• • Become the #1 independent resource for printer troubleshooting
• • Reduce average problem-solving time to under 10 minutes
• • Grow to 1 million monthly visitors with reliable solutions
• • Maintain 100% transparency as an independent service